Bureaucracy should have been killed by computers. A well designed access point to a comprehensive data base should make the constant presence of dozens of highly paid professionals unnecessary. But not in government.
City Hall has rules that are not strictly according to law which makes things difficult to accomplish. Hence a dozen highly paid professionals. If our government ran like a business we could understand and pay our taxes and buy our licenses and permits. We could use the internet or a local node to pay for and download our documents and only occasionally, by appointment, meet with officials who would help us, not hinder us, and we all could accomplish our goals.
Government should be a service, a sacrifice. The majority of workers should be like soldiers, interns who learn how things are done and help the public. Then they move on to private sector jobs inculcated with the spirit of service and the experience of efficient job performance under experienced professional leadership.
When elected I pledge to build a non-profit system to cut the red tape at city hall. Government should provide this service, but instead it hinders progress. Government employees are, of course, as concerned for keeping their jobs as they are for serving the community. The focus needs to change.